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Customer Success Engineer (Data & Automation) Location: Gurugram/Noida (Onsite), 5 days/week Experience: 1-3 Years Joining Timeline: Immediate About the Role: We are looking for a Customer Success Engineer/Technical Support Engineer to provide technical support to enterprise customers, troubleshoot production issues, and ensure seamless operation of cloud-based applications. You will work closely with Engineering, Product, and Customer Success teams to resolve complex technical challenges and deliver an exceptional customer experience. Responsibilities Troubleshoot and resolve production issues for enterprise customers.Investigate incidents using application logs, SQL queries, and monitoring tools.Perform Root Cause Analysis (RCA) and drive issue resolution.Support REST APIs, webhooks, integrations, and authentication workflows.Collaborate with Engineering, Product, and DevOps teams to resolve customer-reported issues.Manage customer onboarding, technical implementations, and ongoing production support.Create and maintain technical documentation, troubleshooting guides, and knowledge base articles.Ensure timely resolution of support tickets while adhering to SLAs. Requirements 1-3 years of experience in Technical Support, Product Support, Customer Success Engineering, or Application Support.Strong understanding of SQL and REST APIs.Experience with Postman, webhooks, and API troubleshooting.Experience with scripting using Python or JavaScript.Exposure to cloud platforms such as AWS, GCP, or Azure.Familiarity with Linux, application logs, and production incident management.Knowledge of monitoring tools such as CloudWatch, Datadog, Grafana, or similar.Basic understanding of Docker and Kubernetes is a plus.Excellent analytical, problem-solving, and communication skills. Good to Have Experience supporting SaaS or enterprise software products.Exposure to AI/LLM integrations, workflow automation, or low-code platforms. .
Here's how to pick the right one and stand out in your application.
144.883Jobs
31.687IN
81%EN
That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.
Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.
Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.
When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.