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Digital Sales & Telemarketing (Team Lead)

Regenta Baywatch Resort Goa · Goa

📅 14/08/2026
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Job description Team Lead Digital Sales & Telemarketing Job Purpose : To head, mentor, and drive the Digital Telesales / Telemarketing team for the Goa region. The Team Lead will monitor outbound/inbound operations, ensure high-conversion room bookings, promote vacation packages, manage customer CRM data, and actively guide executives to hit strict monthly sales targets Job Requirements & Specifications Experience: Minimum 2 to 8 years of clear experience in Telemarketing / Telesales roles, with at least 1 year serving in a leadership or senior capacity within the hospitality or service sector. Technical Skills: Proficient hands-on knowledge of hotel CRM software, central reservation workflows, telephone handling systems, and Microsoft Excel. Soft Skills: Exceptionally strong communication and negotiation skills in English. Must possess a cool-tempered attitude capable of handling rejection under high-pressure targets. Education: High school diploma required; a Bachelor's degree (B.Sc. / BA / BHM) in Hospitality, Marketing, or Business is a strong advantage Work Location: In person Compensation: 35,000.00 - 40,000.00 per month Benefits Food provided Paid sick time Provident Fund Work Location: In person .
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