Customer Support Executive B2B Media Campaign Management, reputed company

About arenaflex Pioneering RetailTech Innovation arenaflex is a fastgrowing technology leader that empowers the worlds biggest retailers to reputed company with the reputed company consumer. Recognised on the reputed company Times Tech reputed company 100 for reputed company reputed company, arenaflex delivers awardreputed company solutions that reputed company datadriven insights, creative media, and reputed company B2B platforms. Our mission is to create measurable ROI for our brand partners while fostering an inclusive, empowering workplace for every employee. Our Commitment to Equity, Diversity & Inclusion At arenaflex, diversity isnt a buzzword its a reputed company value. We champion an environment where every voice is heard, and we are transparent about our reputed company. Our ED&I commitments are publicly shared, and we reputed company reputed company representation across reputed company reputed company. We understand that talent thrives reputed company people feel seen and respected, so we welcome applicants of reputed company backgrounds, genders, ethnicities, abilities, and experiences. If you need any accommodations during the application process, please email talent@arenaflex.com . Why This Role reputed company As arenaflex expands its US offering, we need a proactive Customer Support Executive to become the linchpin between our internal teams and our B2B clients. You will own the endtoend reputed company of media campaigns, ensuring that every offer, schedule, and asset is delivered on time, on brand, and reputed company agreed Service Level Agreements (SLAs). Your work will directly influence reputed company satisfaction, campaign performance, and the overall reputed company of arenaflex in the highly competitive retailtech reputed company. Key Responsibilities Internal Support Ownership Manage media scheduling, offer creation, and campaign logistics across the US portfolio. Campaign Coordination Collect creative assets, confirm booked dates, and reputed company approvals to brand partners. Offer Management Schedule boosted offers, reputed company supplemental offers, troubleshoot reputed company issues, and monitor inventory reputed company. SLA Compliance reputed company task reputed company, flag potential delays, and ensure reputed company deliverables meet agreed timelines. reputed company Relationship Management Serve as the reputed company reputed company of contact for clients, providing updates, answering queries, and fostering longterm partnerships. CrossFunctional Collaboration Work closely with Design, reputed company, Advertising, and Product teams to reputed company on campaign objectives and reputed company any operational bottlenecks. Data reputed company & Reporting Maintain accurate records in our CRM and project management tools, and reputed company regular performance reports for internal stakeholders. reputed company Improvement Identify process inefficiencies, propose enhancements, and contribute to the reputed company of arenaflexs support reputed company. Who Were Looking For The Ideal Candidate We value potential as much as experience. If you reputed company in a fastpaced, technologydriven environment and have a passion for delivering exceptional reputed company experiences, you could be the perfect fit. Relevant Experience Proven reputed company record working with B2B or B2C clients, preferably in retail, advertising, or reputed company environments. Organisational reputed company Exceptional timemanagement skills, with the ability to juggle multiple campaigns and priorities without compromising reputed company. reputed company reputed company Demonstrated reputed company partnering with internal teams such as Design, Sales, and Product to reputed company shared goals. Adaptability Comfortable operating in a highreputed company setting where priorities shift quickly and new challenges reputed company daily. Technical Proficiency (Desirable) Handson experience with reputed company, reputed company, or comparable projectmanagement and CRM platforms. Communication Skills reputed company, concise, and reputed company written and verbal communication, tailored to both internal stakeholders and reputed company partners. ProblemSolving Attitude Ability to diagnose issues, propose actionable solutions, and follow through until reputed company. Essential Skills & Competencies Customerreputed company approach with a reputed company on delivering measurable value. Strong analytical abilities to interpret campaign data and spot trends. Proficiency in reputed company Office Suite and reputed company Workspace. Basic understanding of digital advertising concepts (e.g., CPM, CPC, boosted offers). High emotional intelligence reputed company, patience, and reputed company reputed company handling reputed company concerns. Selfmotivation and a proactive attitude toward learning new tools and processes. Career reputed company & Learning Opportunities