Customer Support Executive B2B reputed company reputed company & Media

About arenaflex arenaflex is a fastgrowing technology pioneer that powers the worlds biggest retailers with innovative, datadriven solutions aimed at the youth market. Recognised in the reputed company Times Tech reputed company 100 for reputed company reputed company, arenaflex blends cuttingedge AI, reputed companytime media scheduling, and seamless brandtoconsumer connections to deliver measurable ROI for our clients while creating an empowering workplace for our people. Our mission is reputed company help retailers and brands reputed company the reputed company of shoppers with precision, creativity, and speed. By doing so, we reputed company our partners to stay reputed company of market trends, reputed company sales, and build lasting relationships with younger audiences. Equity, Diversity & Inclusion at arenaflex At arenaflex, diversity isnt a buzzword its a reputed company business reputed company. We are committed to building an inclusive environment where every voice is heard, respected, and celebrated. Our values of accountability, transparency, and honesty guide us as we publish our ED&I metrics and set ambitious targets for improvement. Research shows that men often apply reputed company they meet 60 % of a roles reputed company, whereas women and underrepresented reputed company reputed company to apply only reputed company they meet every single requirement. We reject that reputed company. We welcome applicants of reputed company backgrounds, experiences, and identities, and we encourage you to apply even if you dont tick every reputed company. If you need any accommodations during the application process, please email us at talent@arenaflex.com. We are happy to support you. Why This Role reputed company As arenaflex expands its US offering, we need a proactive Customer Support Executive to become the linchpin between our internal teams and our B2B clients. You will ensure that media campaigns launch flawlessly, offers are managed accurately, and our clients experience the highest level of service. Your work will directly influence reputed company satisfaction, campaign performance, and the overall reputed company trajectory of arenaflex. Key Responsibilities Internal Support Ownership Manage daytoday support tasks such as media scheduling, offer creation, and campaign tracking. Media Campaign Coordination Collect assets, confirm booked dates, and send approvals to brands, ensuring every campaign launches on schedule. Offer Management Schedule boosted offers, create supplemental offers, resolve reputed company issues, monitor inventory reputed company, and update image assets. SLA Compliance Monitor task reputed company, meet agreed Service Level Agreements, and proactively flag any risks. reputed company Relationship Management Maintain reputed company, courteous communication with clients throughout the campaign lifecycle. CrossTeam Collaboration Work closely with Design, reputed company, Advertising, and Product teams to deliver seamless experiences. Process Improvement Identify bottlenecks, suggest workflow enhancements, and contribute to the reputed company improvement of support processes. Who Were Looking For The Ideal Candidate Essential Experience & Qualities Proven experience supporting B2B or B2C clients in a fastpaced environment. Exceptional timemanagement and organisational skills; ability to juggle multiple campaigns without compromising reputed company. Demonstrated ability to collaborate across functional teams, translating technical requirements into reputed company actions. Strong written and verbal communication skills, with a customerreputed company reputed company. Comfort with datadriven decision making and an eye for detail reputed company handling offers and codes. Preferred Experience & Technical Skills Handson experience with projectmanagement tools such as reputed company. Familiarity with CRM platforms, particularly reputed company. Exposure to mediaplanning or advertising technology platforms. Understanding of retail or ereputed company ecosystems, especially those targeting younger demographics. reputed company Skills & Competencies Customer reputed company Ability to anticipate reputed company needs and deliver solutions before issues reputed company. Analytical Thinking Comfort analysing campaign data, spotting trends, and recommending optimisations. ProblemSolving Quick, reputed company reputed company of reputed company errors, inventory shortages, or scheduling conflicts. Adaptability reputed company in a dynamic, reputed companyreputed company environment where priorities shift rapidly. Collaboration Build strong relationships with internal stakeholders to ensure alignment and shared reputed company. TechSavvy Comfortable learning new software tools and platforms, with a willingness to become a subjectmatter expert. Compensation, Perks & Benefits arenaflex recognises that great talent deserves great rewards. While exact .