Senior Associate, HR & Payroll

Job ID 36934 Location Kuala Lumpur, Malaysia Work Types Permanent Categories Client Payroll Payroll Delivery & Portfolio Management Manage assigned payroll portfolio comprising a minimum of 500 payslips or 12–15 clients, subject to client complexity and service scope. Prepare and process monthly payroll accurately and timely using TMF payroll systems and approved workflows. Ensure correct calculation of salaries, allowances, overtime, claims, unpaid leave, deductions, and statutory contributions (EPF, SOCSO, EIS, PCB, HRDF where applicable). Perform payroll validations, reconciliations, and reasonableness checks prior to client submission and payroll finalisation. Timeliness & Accuracy Deliver all payroll, statutory filings, reports, and client deliverables within agreed timelines and SLAs. Achieve and maintain 100% accuracy in payroll delivery, minimising errors and rework. Statutory & Regulatory Compliance Ensure full compliance with local employment and payroll regulations, including the Malaysian Employment Act and statutory requirements. Prepare statutory filings, bank files, and payroll‑related reports in line with regulatory and client requirements. Support year‑end activities including Form EA, Form E, CP8D, and audit‑related payroll documentation. HR Administration Support Maintain accurate employee master data and HR records, including onboarding, employee movements, and terminations. Coordinate leavers’ processes, final payments, and statutory de‑registration where applicable. Client & Stakeholder Management Act as a primary operational contact for assigned clients on HR & payroll matters. Respond to client queries professionally and independently, escalating issues where appropriate. Proactively highlight payroll variances, compliance risks, or operational issues to the Team Leader, with proposed resolutions. Support client audits, statutory reviews, and information requests. Quality, Controls & Knowledge Mastery Adhere strictly to TMF internal controls, quality standards, and ISAE requirements. Demonstrate strong mastery of payroll concepts, payroll systems, and system‑generated reporting, avoiding manual workarounds outside approved processes. Apply sound understanding of the Employment Act and labour regulations when handling payroll and employee lifecycle matters. Participate in root cause analysis for payroll errors and implementation of corrective and preventive actions. Team & Ad Hoc Support Support the Team Leader in daily deliverables and deadline management. Support ad hoc tasks, special assignments, and project‑based activities as assigned by the Team Leader or Management. Apply Associate, HR & Payroll Closing 28-Oct-2026