Post Trade Operations (Confirmation - Capital Financial Market)

Job Summary The role ensures timely drafting and issuance of confirmations in line with regulatory and service level requirements, accurate matching and validation of incoming confirmations, and proactive management of outstanding confirmations through structured follow-ups and escalation protocols. Accountable for maintaining a robust control environment, minimising operational risk across the confirmation lifecycle, and ensuring adherence to regulatory obligations and internal standards. Drives operational efficiency through standardisation, automation, and stakeholder engagement, while building a high-performing, risk-aware team aligned to the Bank’s conduct and governance expectations. Responsibilities Handle end-to-end confirmations function covering outbound drafting and inbound validation/matching across FX, Money Markets, and Derivatives. Ensure confirmations are drafted, issued, validated, and matched within agreed SLAs and regulatory timelines. Drive proactive management of outstanding confirmations through structured follow-ups, prioritisation, and ageing controls. Oversee resolution of breaks, mismatches, and drafting queries, ensuring timely closure. Allocate workload effectively to optimise productivity and capacity utilisation. Provide oversight on high-risk or complex transactions. Drive operational efficiency through standardisation and automation. Strengthen stakeholder engagement across Front Office, Middle Office, and counterparties. Deliver management reporting on ageing, match rates, and issuance performance. Processes Ensure timely drafting, issuance, validation, and matching of confirmations. Maintain structured follow-up mechanisms for outstanding confirmations. Execute escalation protocols for aged or unmatched confirmations. Ensure accurate documentation and audit trail across activities. Monitor KPIs and drive corrective actions. Implement process improvements to reduce manual intervention and errors. Skills & Experience (Confirmations – FX & Derivatives) Strong understanding of FX and Derivatives confirmations lifecycle. Experience with Murex and confirmation platforms (SWIFT / e-matching). Ability to manage high-volume, time-critical operations. Strong analytical capability to investigate mismatches and breaks. Effective stakeholder management. High attention to detail and strong control mindset. Technologically adept, with ability to leverage digital tools, automation, and emerging AI capabilities to enhance efficiency and control. People & Talent Build a high-performing, risk-aware team. Maintain capability matrix across product, system, and process expertise. Drive cross-training and skill development. Foster a culture of accountability and continuous improvement. Risk Management Identify and mitigate risks from unmatched confirmations and manual processes. Ensure controls to minimise discrepancies and settlement failures. Monitor and escalate aged items and control gaps. Maintain compliance with risk frameworks and audit requirements. Support audit engagements with documentation and remediation tracking. Governance Ensure adherence to policies, DOI, and control frameworks. Maintain audit readiness with full documentation. Support audits and ensure closure of findings. Provide oversight through reporting and governance reviews. Regulatory & Business Conduct Ensure compliance with regulatory requirements (EMIR, Dodd-Frank). Ensure adherence to regulatory timelines and accuracy standards. Embed strong conduct and compliance culture. Identify and manage regulatory and conduct risks. Key Stakeholders Front Office Middle Office Clients / Counterparties Client Services Data Management Senior Management Agensi Pekerjaan Inter Island Sdn Bhd (JTK number: JTKSM 452C) Only shortlisted candidates will be notified.