Account Manager

This position is responsible for managing client relationships, serving as the primary contact for accounts, and ensuring that cybersecurity services meet client expectations. Day-to-day tasks include understanding client requirements, coordinating with technical teams to deliver solutions, preparing proposals and reports, and monitoring service performance. The Account Manager will also handle contract renewals, identify opportunities for upselling additional services, and support clients during incident response and security reviews. The role requires consistent on-site collaboration with internal stakeholders and clients to maintain high levels of satisfaction and retention. Roles and Responsibilities Achieve growth and meet sales targets Design and implement a strategic business plan that expands the company’s customer base and ensures its strong presence. Prepare and deliver presentations on services. Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. Collect and analyze information and prepare data and sales reports. Participate in exhibitions or conferences on behalf of the company. Coordinate sales and billing requirements with clients and internal teams. Schedule and conduct meetings with clients and internal teams. Assist and coordinate the preparation of bid documents. Implement LinkedIn marketing strategies. Manage sales files. Collaborate with team members to achieve better results. Identify emerging markets and market shifts while being fully aware of new services and competitive status. Perform other tasks as assigned by the immediate supervisor. Skills and Qualifications Graduate of any 4-year course At least 2 years of working experience in a related field. Knowledgeable in the IT or Cybersecurity industry. IT client-based experience is a plus. Detail-oriented. Experienced in LinkedIn Marketing. Knowledgeable in office management systems and procedures. Excellent time management skills and ability to prioritize work. Must be able to meet the required quota. Self-motivated, goal-oriented, and able to work with a team. Excellent communication, interpersonal, and negotiation skills