Change Manager at QES

Change Manager (Contract) Position: Change Manager Type : Independent contract Location: Cape Town (North) (Hybrid/On-site as required) Role Overview We are seeking an experienced Change Manager with strong exposure to digital platforms and the banking/financial services sector. The successful candidate will lead change initiatives across enterprise systems, ensuring smooth adoption of new platforms, processes, and technologies. This role requires a strategic thinker with hands-on delivery capability, able to bridge business and technology while driving stakeholder engagement and organizational readiness. Key Responsibilities Develop and execute change management strategies and plans for digital transformation initiatives. Partner with project teams to integrate change management activities into overall project plans. Conduct impact assessments and readiness evaluations across business units. Design and deliver communication and training plans to support adoption of new systems and processes. Engage stakeholders at all levels, ensuring alignment and buy-in for change initiatives. Monitor and report on change progress, risks, and issues, adjusting strategies as required. Support business units in embedding new ways of working and sustaining change outcomes. Requirements & Qualifications Bachelor's degree in Business, Information Systems, or related field. 5+ years' experience in change management within digital platforms and/or banking/financial services. Proven track record in leading organizational change for system implementations or digital transformations. Strong knowledge of change management methodologies (e.g., Prosci, ADKAR, Kotter). Excellent stakeholder management, communication, and facilitation skills. Experience in training design and delivery for system rollouts. Ability to work in fast-paced, regulated environments with multiple stakeholders. Competencies Strategic thinking with practical delivery focus. Strong interpersonal and influencing skills. Analytical mindset with problem-solving ability. Resilience and adaptability in complex environments. Desired Skills: Change management methodology Business Change Management Banking Desired Work Experience: 5 to 10 years Desired Qualification Level: Grade 12 / Matric