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Job Summary The Case Assessor is responsible for conducting initial reviews, research, and assessments of individuals, accounts, and submitted referrals to identify potential Sales Practice and Non-Sales Practice risks. This role serves as the first line of review within the Sales Surveillance process, ensuring that all triggered scenarios are thoroughly evaluated, appropriately documented, and dispositioned in accordance with established procedures and service level expectations. The Case Assessor applies analytical skills, attention to detail, and sound judgment to gather relevant information, assess potential risks, and facilitate accurate case routing for further investigation or closure. Key Responsibilities Conduct initial reviews of targeted surveillance scenarios that meet predefined criteria. Analyze customer, employee, account, transactions, and related data to identify potential Sales Practice and Non-Sales Practice risks. Complete assessments to established priorities, procedures, and service level agreements (SLAs). Ensure documentation / response is completed accurately and consistently. Gather and document relevant case information, observations, and findings within the System. Ensure supporting evidence and rationale are clearly documented to support disposition decisions. Meet productivity, accuracy, and quality expectations. Maintain confidentiality and safeguard sensitive customer and employee information. Participate in calibration sessions, training programs, and quality reviews to ensure consistent application of surveillance standards. Qualifications: 8- 10 years of experience in Sales Surveillance, Compliance, Risk Management, Internal Audit, Quality Assurance, or related disciplines. Experience within financial services, banking, wealth management, insurance, or regulated industries preferred. Proven experience conducting investigations and managing conduct risk issues. Strong understanding of sales conduct risk and surveillance methodologies. Excellent written and verbal communication skills. Education: Bachelor’s/University degree ------------------------------------------------------ Job Family Group: Risk Management ------------------------------------------------------ Job Family: Regulatory Risk ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Analytical Thinking, Credible Challenge, Governance, Policy, Procedure, and Regulation, Risk Management Lifecycle, Stakeholder Management. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi’s EEO Policy Statement and the Know Your Rights poster.
Most are in India and the US. Here's how to pick the right one for you.
74.689Jobs
17.483IN
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WorkMundi's database shows 74,689 open sales positions globally. India leads with 17,483 jobs, followed by the US with 13,876. If you're open to geography, you have real options — but the sheer number means you need a filter. Don't apply to everything. Pick a country, a company size, and a sales model that matches what you actually want to do.
Almost 8 in 10 of these ads have their text written in English. That's useful for reading the job description and understanding what you're signing up for. But it tells you nothing about whether the role requires you to speak English with customers, partners, or your team. Ask the hiring manager directly during your first conversation.
The employers posting the most are boxlunch, SIMPLE RECRUIT, FlexBoard, and tmobile. If you see their name on a listing, you know they're actively hiring. That can work in your favor — high-volume recruiters often move faster. But volume also means competition. Your application needs to stand out.
Sales interviews almost always include a version of this: 'Tell me about a time you lost a deal. What did you learn?' Prepare a real story where you take ownership of what went wrong and what you'd do differently. Hiring managers want to see you learn, not just win.