Suporte/ Assistente Operacional

Accountabilities Organize and maintain operational information using tools such as Google Drive, ClickUp, Excel, WhatsApp, and other digital platforms. Provide day-to-day operational support to the sales and marketing teams, ensuring tasks, information, and workflows remain organized. Communicate directly with clients through messaging platforms, calls, and recurring meetings. Participate in daily, weekly, biweekly, and monthly meetings as required. Request creative assets from clients, coordinate the related demands, and review materials to ensure they meet expectations. Monitor client requests and proactively help resolve operational issues. Maintain communication across multiple client groups and ensure relevant information is properly followed up. Support new operational challenges and contribute ideas that can improve processes and team efficiency. Learn and adopt new tools, platforms, and workflows as business needs evolve. Take initiative in supporting projects beyond routine responsibilities and gradually assume greater ownership. Contribute to a collaborative, energetic, and results-oriented environment. Requirements High school education or equivalent. Basic knowledge of Google Drive, Excel, WhatsApp, and professional communication. Good organizational skills and the ability to manage multiple tasks and priorities simultaneously. Strong verbal and written communication skills, with confidence interacting with clients. Proactive, energetic, and solution-oriented attitude. Comfortable participating in multiple client communication groups and recurring meetings. Availability to make client calls and maintain consistent communication. Willingness to learn new tools, technologies, and operational processes. Long-term career mindset and interest in developing professionally within an operational and strategic environment. Ability to work independently while remaining collaborative and responsive to team needs. Strong initiative and adaptability when facing new challenges or changing priorities. Familiarity with spreadsheets and Excel is a plus. Knowledge of Canva is an advantage. Experience with WordPress and Elementor is a plus. Familiarity with the pharmaceutical/healthcare retail market is desirable.