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Occupation Description The Senior Coordinator, Facility Management will manage the Facility Management CAFM system & provide effective administrative support for the day to day operations / activities in order to facilitate the achievement of departmental goals. Job Scope Manage the work flow of all projects SRs through CAFM system to ensure that all transactions are properly logged on the CAFM Ensure achieving the client satisfaction targets CSAT across all projects Ensure achieving the closure ratio of SRs on CAFM across all projects Coordinate with concerned stakeholders to properly achieve the client satisfaction Organize, arrange and prepare documentation for meetings and presentations (both internal & external). Coordinate with other team members to ensure processing service invoices in a timely manner Implement accurate database and filing system to maintain records in a confidential manner Perform any additional task as requested. Cont. Job Scope Education and Training Bachelor’s degree in any related field Most Common Work Experience Requested 3-5 years of related experience. Proven work experience in FM in either an “in house” or a service provider capacity Previous experience in real estate is preferred Budget & Plans Policies , systems processes & procedures HSE & Risk Management Change Management Continuous Improvements People management Working Conditions Competencies Analyzing & Interpreting Interacting & Presenting Organizing & Executing Supporting & Co-operating