IT Administrator

Spritle Software is hiring for the role of IT Administrator! Responsibilities of the Candidate: Monitor network performance and ensure minimal downtime Troubleshoot hardware, software, LAN/Wi-Fi issues Provide IT support to employees (systems, login, access, etc.) Manage IT assets, including laptops, peripherals, and inventory Track and maintain software licenses (Microsoft OS, etc.) Handle laptop warranty tracking and vendor coordination Respond to user queries via email or ticketing tools within SLA Prioritize and resolve issues based on P1 / P2 / P3 severity Maintain logs of issues, resolutions, and recurring problems Maintain a digital asset register for IT and non-IT assets Ensure proper tagging and tracking of all assets Keep records updated for audits and internal tracking Stakeholder Alignment Work closely with leadership and ensure timely execution of tasks Adhere to directions and priorities set by the Founder and leadership team Maintain accountability and responsiveness in all assigned responsibilities Requirements: 0 - 2 years of experience in IT administration or a similar role Hands-on experience with LAN/Wi-Fi setup, troubleshooting, and network monitoring Proficient in managing IT assets, software licenses, and maintaining digital asset registers Familiar with helpdesk/ticketing tools and P1/P2/P3 incident prioritization Experience with Microsoft OS and basic software license management Strong ownership mindset with the ability to work closely with leadership and execute tasks with minimal follow-up Detail-oriented with a habit of maintaining accurate logs, records, and audit-ready documentation Good communication skills to handle employee queries promptly and professionally. .