🎁 Before you apply, rehearse this interview. Create your free WorkMundi account and get an Interview Training on HelpsYouSpeak — no cost, no card. I want my training →
Job Description: Senior General Manager- Service Sales This position is responsible for managing sales team who are generating service business thereby developing & strengthening relationships with existing Client installed base customers by identifying & stimulating services scope so as to grow services business exponentially. Responsibility - Managing a team, leading the service business for assigned region. Utilizes excellent products/solutions/services and customer knowledge to educate customers on ROI(Return on Investment) and application advantages, and how to meet customer's needs. Strong End User Sales experience needed in Services/Solutions domain especially in IT/ITES, Data Center, Commercial Buildings, Industrial, Power & Grid segments. Essential Responsibilities: Coach direct reports regarding prospecting and strategies to drive business closure. Leverage SE digital tools to maximize sales efficiency and coverage. Drive overall Service business for Key Accounts and deliver on targets - sales, order booking, gross margin, collections Proactively visit installed base customers, educating & influencing them on Client Service offerings with business ownership Develop market intelligence for promoting our new service offers especially DIGITAL SERVICES Define clear sales quota. Deliver accurate forecasting. Collaborating with management for evolving strategies, driving change, infusing new ideas and taking the performance of service network to next level; Collaborating with internal stakeholders- tendering; marketing, operations, execution to ensure timely & effective service deliveries for High C-SAT& Pull through business He/She collaborates well with partners(SIs, Distributors, Authorized Service Centers, etc); Maintains a high level of interaction with main Business Units, to maximize business opportunities and cross-selling. Growing recurring ie AMC/maintenance contract business substantially Capable to work in a target based lead generation team. Secures customer satisfaction overseeing all ongoing activities with the customer (orders, delivery) Utilizes BFO (Salesforce.com) for sales funnel management. Providing monthly forecasts and ensuring commitments as per Ask rate. Works closely with internal stakeholders(Marketing, KAM, Execution, Tendering) to maximize business opportunities. Educates customers on all Client products and services Coordinates and/or attends trade shows and marketing/sales seminars as needed Applies market and account skills necessary for dealing with specific target audiences. People Management: Lead by example in ensuring safety and cyber security standards are applied. Attract, recruit, onboard, develop, motivate and manage a robust and high performing Services team while controlling voluntary attrition. Prepare the leadership pipeline of the future by scouting and nurturing a diverse pool of Services Sales talent. Manage team skills & behaviors to match with business needs and market evolution. Drive a lean and agile organization. Detect improvement areas of each sales team member on technical skills, offer knowledge, communication, relationship management, account management and assign new trainings to develop them. Ensure each sales team member has a clearly defined career plan, and monitor his/her development throughout the plan. Build an open-communication environment for the team Skills Required: Team management and Strategic thinking are core attributes for this role. Ability to build a sustainable and reliable relationship with the customer. The concept of Customer Intimacy is critical in Field Services. Excellent verbal and written communication skills including C-level customers Thorough knowledge of Client Electric services offers throughout the Asset Management Life Cycle of the product/solutions. Proficient in Microsoft Office suite and ERP/CRM related tools especially SFDC Excellent organizational skills. Qualifications The successful candidate should have BE/B Tech in Electrical/Electronics with min 15 to 20 years technical service sales experience in relevant industry. Demonstrate success in leading/managing team with a sales mindset and a focus on training, coaching and motivation Excellent communication and conflict resolution skills .
Most are in India and the US. Here's how to pick the right one for you.
74.689Jobs
17.483IN
79%EN
WorkMundi's database shows 74,689 open sales positions globally. India leads with 17,483 jobs, followed by the US with 13,876. If you're open to geography, you have real options — but the sheer number means you need a filter. Don't apply to everything. Pick a country, a company size, and a sales model that matches what you actually want to do.
Almost 8 in 10 of these ads have their text written in English. That's useful for reading the job description and understanding what you're signing up for. But it tells you nothing about whether the role requires you to speak English with customers, partners, or your team. Ask the hiring manager directly during your first conversation.
The employers posting the most are boxlunch, SIMPLE RECRUIT, FlexBoard, and tmobile. If you see their name on a listing, you know they're actively hiring. That can work in your favor — high-volume recruiters often move faster. But volume also means competition. Your application needs to stand out.
Sales interviews almost always include a version of this: 'Tell me about a time you lost a deal. What did you learn?' Prepare a real story where you take ownership of what went wrong and what you'd do differently. Hiring managers want to see you learn, not just win.