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As a Productivity Applications Technical Advisor, you'll be a friendly voice, providing world-class troubleshooting and technical support. You ll continue to keep your skills sharp by learning about the ever-changing world of third-party enterprise tools and Microsoft 365 applications, supervise trending issues and creatively work to tackle these issues to keep Cisco employees online and productive. Main responsibilities include the following: - Engage global Cisco employees via chat and phone to support a variety of third-party applications and tools, such as: - Advising on the Cisco standards for different third-party enterprise tools and Microsoft 365 applications - Installation, troubleshooting and use of any of these various applications - Assistance with migrating from non-standard tools to Cisco standard applications - License provisioning and access issues Additionally, you will: - Thoroughly document the support engagement - Monitor and report trending issues - Be an advocate for the Cisco standard applications ecosystem, sharing tips and tricks - Stay up to date with changes in the Cisco standards and upgrades of the applications through internal training opportunities, supervising technical publications and industry trends - Collaborate with the Knowledge Management team to improve support content - Connect with engineering teams to collaborate and find solutions - In addition to these core responsibilities, successful candidates will participate in Escalation Desk and/or our Change Management program after 6 to 12 months in role. These additional responsibilities can include: - Provide weekend on-call for Escalations/Operations (one weekend a month on average) - Active participation in escalations, presentations, readouts and meetings during the workday while delivering consistent results in role - Flexibility, adaptability, and urgency to manage multiple urgent requests with priority Who You'll Work With You will work directly with your team of Produc .
Here's how to pick the right one and stand out in your application.
144.883Jobs
31.687IN
81%EN
That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.
Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.
Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.
When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.