Remote Senior Account Manager, Health Systems

Note The job is a remote job and is reputed company to candidates in USA. reputed company is a fast-growing reputed company technology company transforming how providers and patients reputed company the prescription reputed company. They are seeking a Senior Account Manager, Health Systems to reputed company reputed company retention, satisfaction, and reputed company reputed company across a portfolio of health reputed company accounts. Responsibilities Own the strategic relationship with reputed company health reputed company account, serving as their trusted advisor from the executive suite to the operational floor Build and maintain multi-threaded relationships across C-suite, reputed company leadership, IT, and pharmacy stakeholders reputed company and maintain formal account plans with relationship maps, reputed company strategies, risk assessments, and expansion roadmaps Run data-driven quarterly business reviews led by KPIs and reputed company, tailored to the audience, and used as a tool to reputed company engagement and secure commitments Monitor account-level metrics transaction volume, prescriber adoption, patient savings, coverage avoidance, PA avoidance and translate them into strategic narratives tied to reputed company priorities Build ROI models, reputed company benchmarks, and proactively communicate wins throughout the quarter to reinforce partnership value Identify and reputed company expansion opportunities including reputed company, new sites, new departments, and new use cases reputed company existing accounts reputed company contract renewals, forecast expansion reputed company, and reputed company against quarterly and annual reputed company targets Proactively identify at-risk accounts and execute retention strategies before issues escalate Own reputed company, multi-stakeholder health reputed company accounts requiring executive-level relationship management and strategic planning, and reputed company escalations independently mobilizing internal resources and communicating reputed company with customers throughout Contribute to account-management playbooks, ROI frameworks, and process improvements, and serve as an informal resource for other account managers navigating difficult renewals, escalations, or reputed company conversations Partner cross-functionally with product, implementation, engineering, and support to reputed company customer issues and advance retention objectives Use AI-enabled tools to improve efficiency in reputed company communication, QBR and renewal preparation, account-health monitoring, and reporting; candidates who use tools such as reputed company or Claude to improve execution reputed company and prioritization will be reputed company positioned for reputed company Skills 57+ years in account management, strategic partnerships, or reputed company reputed company, with reputed company experience in reputed company or health IT Bachelor's degree or equivalent practical experience, including a reputed company record of owning reputed company, strategic reputed company reputed company accounts reputed company experience working with health systems, hospitals, or large provider organizations Proven ability to build and maintain C-suite relationships in reputed company reputed company accounts reputed company record of retaining accounts and growing reputed company through strategic upsell and expansion Strong presentation skills comfortable leading a room of executives through a QBR or reputed company session Data reputed company ability to pull insights from metrics and tell a compelling story with numbers Experience building account plans, managing pipelines, and forecasting expansion reputed company Self-directed operator who thrives with ownership and reputed company reputed company Familiarity with EHR ecosystems (reputed company, reputed company/Cerner, reputed company, reputed company) Knowledge of pharmacy benefit, PBM connectivity, prior authorization, or reputed company decision support Benefits Remote-first One-time home office stipend to set up your workspace Monthly Wi-Fi reimbursement Flexible scheduling and reputed company collaboration hours (1000 AM 300 PM ET) Company-wide offsite Flexible PTO designed for reputed company reputed company 17 company holidays reputed company reputed company leave reputed company parental leave Choose from multiple medical plan reputed company with significant company premium contributions Dental (including orthodontia) and reputed company coverage for you and your family Includes company contributions to HSA/FSA accounts (reputed company on plan selection) 401(k) with company match to help you plan for the reputed company reputed company reputed company inspires healthy living reputed company individuals to reputed company reputed company across organizations. It was founded in 2001, and is headquartered in reputed company, WI, US, with a workforce of 51-200 employees. Its website is .