Key Account ManagerH Hiring)- Domestic Staffing (Telangana)

Role Summary We are looking for a dynamic and client-focused Account Manager with proven experience in the Staffing industry- Domestic markets , particularly in handling Contract-to-Hire (C2H) requirements. The ideal candidate will be responsible for managing key client accounts, driving account growth, strengthening client relationships, and acting as the Point of Contact for all recruitment-related activities. Key Responsibilities - Manage and grow assigned client accounts within the staffing business. - Act as the Single Point of Contact for clients(Domestic), ensuring seamless communication and service delivery. - Build and maintain strong relationships with hiring managers, stakeholders, and procurement teams. - Conduct regular client meetings to understand hiring plans, business requirements, and workforce needs. - Drive account mining by identifying current business opportunities, additional hiring requirements, and cross-selling staffing services. - Collaborate closely with delivery and recruitment teams to ensure timely closure of C2H positions. - Monitor hiring pipelines, submission quality, interview schedules, offer management, and onboarding. - Ensure adherence to client SLAs, TAT, and quality metrics. - Resolve client escalations promptly and maintain a high level of customer satisfaction. - Prepare and present account reviews, hiring dashboards, hiring forecasts, and business updates to clients and internal leadership. - Negotiate commercial terms, resource deployment timelines, and contract-related discussions whenever required. - Work towards revenue growth, account profitability, and client retention. Required Skills & Experience - 15+ years of experience in the Staffing industry (Domestic markets) - Hands-on experience managing Contract-to-Hire (C2H) staffing engagements. - Strong experience in client relationship management and account management. - Proven expertise in conducting client meetings and stakeholder management. - Experience in account mining , farming existing accounts, and identifying business expansion opportunities. - Excellent understanding of end-to-end recruitment lifecycle and staffing operations. - Strong communication, negotiation, and presentation skills. - Ability to coordinate with internal recruitment/delivery teams to ensure successful closures. - Good analytical skills with experience in MIS reporting and account performance tracking. - Ability to manage multiple client accounts simultaneously. Preferred Qualifications - MBA/PGDM or Bachelor's degree in Business Administration, Human Resources, or a related field. - Experience working with enterprise clients in the IT staffing industry. - Familiarity with ATS, CRM, and recruitment management tools. .