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Desktop Support Engineer

Gig Workplace · Aizawl

📅 13/08/2026
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About the Company Gig Workplace is a dynamic and innovative company committed to fostering a collaborative and productive work environment. We are currently expanding our team and seeking a dedicated Desktop Support Engineer to ensure our IT infrastructure runs smoothly and efficiently. Join us and contribute to a workplace where technology empowers our success. Responsibilities Provide technical support to end-users for hardware, software, and network-related issues. Troubleshoot and resolve technical problems, escalating complex issues to appropriate teams when necessary. Perform regular system updates, patches, and security checks. Manage user accounts, permissions, and access rights. Document technical procedures, solutions, and inventory information. Assist in the deployment of new hardware and software solutions. Install, configure, and maintain desktop computers, laptops, printers, and other peripherals. Educate users on best practices for IT security and system usage. Requirements Bachelor's degree in Computer Science, Information Technology, or a related field. 6 months to 3 years of experience in desktop support or a similar IT role. Strong knowledge of Windows and macOS operating systems. Proficiency in troubleshooting hardware and software issues. Familiarity with network protocols and basic network troubleshooting. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus. .
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