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PostgreSQL / Redis / MongoDB L2 Support Engineer Job Title Database Support Engineer L2 Location Navi Mumbai Job Type Full-Time Job Summary We are looking for an experienced L2 Database Support Engineer with strong hands-on experience in PostgreSQL, Redis, and MongoDB. The candidate will be responsible for providing L2 production support, troubleshooting database issues, performance monitoring, incident resolution, and ensuring the availability and reliability of database environments. The ideal candidate should have strong troubleshooting skills and be comfortable handling production incidents independently while collaborating with application, infrastructure, and development teams. Key Responsibilities Provide L2 production support for PostgreSQL, Redis, and MongoDB environments. Monitor database health, performance, availability, and capacity. Troubleshoot database-related incidents and perform root cause analysis (RCA). Handle database performance issues, connectivity problems, query-related issues, and service failures. Analyze logs and database metrics to identify and resolve production issues. Perform database health checks, maintenance, and optimization activities. Support database backup, restore, replication, and recovery activities. Monitor and troubleshoot replication and synchronization issues. Work with development and application teams to resolve database-related issues. Execute database changes, patches, configuration changes, and maintenance activities as per defined procedures. Participate in incident, problem, and change management processes. Maintain technical documentation, troubleshooting procedures, and knowledge base articles. Ensure incidents are resolved within defined SLA timelines. Participate in production deployments, maintenance windows, and release activities when required. Technical Skills PostgreSQL Strong hands-on experience with PostgreSQL administration and L2 support. SQL query troubleshooting and optimization. Performance monitoring and tuning. Backup and restore. Replication and high-availability concepts. Database health monitoring and troubleshooting. MongoDB Hands-on experience with MongoDB administration and production support. Query and performance troubleshooting. Indexing and optimization. Backup and restore. Replication and troubleshooting of replica sets. Monitoring database health and performance. Redis Hands-on experience supporting Redis environments. Troubleshooting connectivity and performance issues. Understanding of Redis persistence and replication. Monitoring memory utilization and cache performance. Troubleshooting Redis availability and service issues. Required Experience 3+ years of experience in database administration/support or production support. Strong hands-on experience with PostgreSQL, MongoDB, and Redis. Proven L2 production support experience. Strong troubleshooting and analytical skills. Experience working with production incidents and SLA-driven support. Good understanding of database performance, monitoring, backup, recovery, and replication. Ability to work independently and coordinate with multiple technical teams. Good to Have Experience with Linux/Unix environments. Exposure to cloud platforms such as AWS, Azure, or GCP. Knowledge of monitoring tools such as Grafana, Prometheus, ELK, or similar platforms. Exposure to Docker/Kubernetes environments. Knowledge of ITIL-based Incident, Problem, and Change Management. Experience with automation/scripting using Shell or Python. Soft Skills Strong communication and interpersonal skills. Good problem-solving and analytical abilities. Ability to handle production issues under pressure. Strong ownership and accountability. Ability to collaborate with application, infrastructure, and development teams. Education Bachelors degree in Computer Science, Information Technology, Engineering, or a related discipline. .
Here's how to pick the right one and stand out in your application.
144.883Jobs
31.687IN
81%EN
That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.
Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.
Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.
When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.