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Associate - Technical IAM Engineer (Chennai)

BNP Paribas · Chennai

📅 13/08/2026
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Job Title: Associate Department: CIB IT - IAM - Identity Access Management About Business line/Function: CIB IT Production Position Purpose: We are looking for a SAILPOINT L2 support analyst for Identity Access Management Team. As a SAILPOINT support analyst, candidate should have vast experience in SAILPOINT Identity IQ trouble shooting with a broad understanding of Identity Access Management (IAM) processes and implementations. The role will be more focused on analyzing/troubleshooting and maintenance of the IAM system. The candidate should have a solid working knowledge of various IT systems/technologies and enjoy working collaboratively across teams. This position requires constant interaction with IAM development, testing, operations and security compliance teams to understand management processes, which must be re-engineered to work with SAILPOINT processes Responsibilities Direct Responsibilities Ensure day-to-day availability and stability of IAM applications Monitor production systems and proactively identify issues Analyze, troubleshoot, and resolve production incidents within agreed SLAs Perform Root Cause Analysis (RCA) and implement preventive actions Execute production deployments, configuration changes, and application releases Monitor application health, scheduled jobs, and system performance Support maintenance activities, patching, and platform upgrades Coordinate with Infrastructure, Database, Middleware, Network, and Security teams during incidents Maintain operational documentation, runbooks, and knowledge articles Participate in on-call support and major incident management Contributing Responsibilities Contribute to automation of repetitive operational activities Support problem management by identifying recurring issues and improvement opportunities Collaborate with development teams on production defect analysis and resolution Participate in release planning, deployment readiness, and post-release validation Recommend enhancements to .
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