🎁 Before you apply, rehearse this interview. Create your free WorkMundi account and get an Interview Training on HelpsYouSpeak — no cost, no card. I want my training →
About the Role We're looking for a dynamic Customer Support & Sales Agent to join our diagnostics team. This is a blended role combining consultative sales with day-to-day customer support - you'll pitch diagnostic and preventive health check-up packages while also handling scheduling, follow-ups, and query resolution for existing customers. Key Responsibilities Pitch and sell diagnostic/preventive health check-up packages to prospective customers via calls and chat Handle inbound and outbound customer queries related to phlebotomy (home sample collection) scheduling Follow up on test reports, resolve delays, and coordinate with lab/operations teams Manage high volumes of calls and chats daily while maintaining service quality Convert leads into confirmed bookings through persuasive, consultative selling Address customer concerns, objections, and complaints professionally Maintain accurate records of interactions, bookings, and follow-ups in CRM Meet daily/monthly sales targets alongside support SLAs (response time, resolution time, CSAT) Requirements 12 years of experience in diagnostic/preventive health check-up sales or support. Proven ability to handle both sales and support simultaneously Strong verbal communication and convincing/negotiation skills Comfortable working in a fast-paced, high-volume, target-driven environment Flexible to work rotational shifts between 7 AM and 11:59 PM, including weekends Basic computer literacy; familiarity with CRM/ticketing tools is a plus Fluency in required languages Hindi, English. Preferred Skills Prior experience in diagnostic labs, hospitals, or health-tech companies Ability to multitask between sales pitches and support resolution without dropping quality Resilience and composure under pressure .
Most are in India and the US. Here's how to pick the right one for you.
74.689Jobs
17.483IN
79%EN
WorkMundi's database shows 74,689 open sales positions globally. India leads with 17,483 jobs, followed by the US with 13,876. If you're open to geography, you have real options — but the sheer number means you need a filter. Don't apply to everything. Pick a country, a company size, and a sales model that matches what you actually want to do.
Almost 8 in 10 of these ads have their text written in English. That's useful for reading the job description and understanding what you're signing up for. But it tells you nothing about whether the role requires you to speak English with customers, partners, or your team. Ask the hiring manager directly during your first conversation.
The employers posting the most are boxlunch, SIMPLE RECRUIT, FlexBoard, and tmobile. If you see their name on a listing, you know they're actively hiring. That can work in your favor — high-volume recruiters often move faster. But volume also means competition. Your application needs to stand out.
Sales interviews almost always include a version of this: 'Tell me about a time you lost a deal. What did you learn?' Prepare a real story where you take ownership of what went wrong and what you'd do differently. Hiring managers want to see you learn, not just win.