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The Role: 11:11 is looking for an experienced Cloud Engineer II in supporting and guaranteeing a positive post-implementation experience for all 11:11 customers. This position is responsible for the optimization, implementation, and maintenance of our organizations cloud-based systems. The Cloud Engineer II will drive customer success through effective problem resolution and strong customer relationship management. This position will require an individual with a penchant for detail and a continuous improvement mindset. This is a full time position reporting to the Manager of Service Operations. Responsibilities: * Represent Cloud Support by being the initial point of contact for our customers while ensuring they feel supported and valued. * Deliver support services (phone and email) to meet 11:11 Systems Service Level commitments to customers. * Manage the ticketing system intake queue to provide rapid response to new tickets entering the system * Triage incoming support tickets for 11:11 Systems Enterprise Cloud Infrastructure and Disaster Recovery Customers. * Act as an escalation point for Cloud Support Engineers (L1) to resolve customer issues. * Participation in an on-call after hours rotation. * Escalate and work alongside teams within 11:11 Systems infrastructure, development, product etc. via escalation to L3 Support. * Practice extreme ownership of incident ticket(s) within area of responsibility * Follow 11:11 Systems best practices for service Management. * Deliver superior customer service while maintaining professional relationships. * Work supportively with colleagues, operating in a manner that is consistent with 11:11s Code of Business Ethics and Company Values. * Responsibly receive, transmit, and handle company data and information per Company data handling agreements, work procedures and policies. * Review and follow company policies and guidelines, data privacy practices, including annual compliance training certification and policy ack .
Here's how to pick the right one and stand out in your application.
144.883Jobs
31.687IN
81%EN
That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.
Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.
Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.
When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.