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L1 Operations Engineer Location: Bangalore Experience Required: 0 2 Years Employment Type: Full-Time | Shift-Based (24x7 Rotational) About Zybisys Zybisys is a technology company that helps banks, financial institutions, and FinTech businesses build and run secure, reliable, and high-performance technology platforms. We work closely with some of India's leading stock brokers to manage their cloud infrastructure, cybersecurity, platform operations, and observability. With deep expertise in the Capital Markets domain, we focus on simplifying complex technology, improving operational resilience, and helping our customers innovate with confidence. Job Description The L1 Operations Engineer is the first line of defence in Zybisys's 24x7 managed cloud operations. This role is responsible for continuous monitoring of multi-region Azure cloud and hybrid on-premises infrastructure, timely triage of alerts, first-line incident response, and ensuring all issues are accurately logged, prioritised, and escalated within SLA thresholds. This is a shift-based operational role requiring strong attention to detail, disciplined runbook execution, and clear communication during incidents. The ideal candidate is technically curious, process-oriented, and comfortable working across cloud monitoring tools, ITSM platforms, and infrastructure dashboards in a fast-paced managed services environment. Key Responsibilities Infrastructure Monitoring & Alert Management Perform continuous 24x7 monitoring of Azure cloud and hybrid datacenter infrastructure using Prometheus, Grafana, Azure Monitor, and related observability dashboards. Triage incoming alerts assess severity, validate against known patterns, and determine whether to resolve at L1 or escalate to L2 within defined SLA thresholds. Execute approved runbooks and SOPs for all known alert categories; document actions taken for every incident with accurate timestamps and observations. Monitor health and availability of compute (VMs), storage, network links, VPN tunnels, and platform services across cloud and on-premises environments. Track sFlow and NetFlow dashboards for network traffic anomalies; flag unusual patterns to the L2 team for deeper investigation. Incident Logging & ITSM Management Log all incidents, service requests, and alerts in the ITSM platform with complete and accurate details symptoms, affected components, priority, and initial actions taken. Update ticket status throughout the incident lifecycle; ensure no incident is left without a current status update beyond the defined response window. Coordinate with L2 engineers during escalations provide clear handover notes including timeline, alert context, initial diagnostics, and business impact assessment. Follow the priority matrix strictly: P1 (15 min), P2 (30 min), P3 (4 hr), P4 (8 hr) response and escalation thresholds. Platform & Service Health Checks Execute scheduled shift health checks across all managed platforms Azure resources, on-premises servers, network devices, security appliances, and employee services. Verify availability and performance of core services: DNS, DHCP, NTP, Active Directory, and M365 platform components. Monitor security platform dashboards (firewalls, EDR, proxy services) for health status and alert flags; escalate anomalies per defined procedures. Review Azure Cost Management dashboards for unusual consumption spikes and flag to the lead for review. Routine Operations & Maintenance Support Execute scheduled batch jobs, backup verifications, replication checks, and housekeeping tasks as per the operational calendar. Support L2 and Specialist engineers during planned maintenance windows, patch cycles, and change activities providing monitoring coverage and rollback readiness. Validate post-change infrastructure health after every approved change; raise a flag immediately if anomalies are detected post-implementation. Documentation & Knowledge Management Maintain precise shift handover reports open tickets, ongoing incidents, recent changes, and watch-items for the next shift. Contribute to the knowledge base by documenting recurring alert patterns, resolution steps, and workarounds for L1-resolvable issues. Flag gaps in runbooks or SOPs to the operations lead so that documentation is continuously improved. Required Skills & Experience Cloud & Infrastructure Fundamentals 2 5 years of experience in IT operations, infrastructure support, or cloud managed services. Working knowledge of Microsoft Azure: Azure Portal navigation, VM sta .
Here's how to pick the right one and stand out in your application.
144.883Jobs
31.687IN
81%EN
That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.
Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.
Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.
When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.