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Ciena Corporation Off Campus Hiring Ciena Corporation is hiring candidates for the role of Support Engineer Intern for the Gurugram, Haryana, India (Remote) location. The complete details about Ciena Corporation Off Campus Hiring are as follows. Company Name: Ciena Corporation Job Position: Support Engineer Intern Job Location: Gurugram, Haryana, India (Remote) Salary Package: As per Company Standards Job Type: Interns, Students & Temporary Job Id: R023693 Required Qualifications & Skills Bachelors degree in technical field (e.g. Engineering, Computer Science) from a four-year college or university with zero to three years related experience or equivalent combination of education and experience Must have excellent communications skill with the ability to communicate in the English language both verbal and written. Excellent interpersonal skills, with the ability to communicate technical concepts to both technical and non-technical stakeholders. Availability for onsite, in-person training and mentoring for a period of approximately 6 months from start date after which a hybrid work model will be possible. Customer-oriented mindset with a strong commitment to providing exceptional customer service. Ability to work independently and prioritize tasks effectively in a fast-paced environment. Ability to analyze, troubleshoot and resolve problems. Motivated self-starter with excellent time management skills with a willingness and ability to learn new concepts. An understanding of transport and switching systems for telecommunications applications and Optical Networking Knowledge of computers, data communications, LINUX, Databases, and IP network experience would be a benefit. Ability to deal with stressful situations. Good To Have Experience in a customer facing role would be an asset. Experience in any of the following would be considered an asset: Foundational knowledge of network management systems, network protocols (e.g., SNMP), and performance monitoring tools. Basic problem-solving experience with Operating Systems, databases and microservice knowledge Foundational knowledge of the operation of fiber optic transport and/or switching equipment. Job Description & Responsibilities Provide system level pre & post-sales support for CIENAs customer base. This includes answering incoming customer calls, testing, troubleshooting and remote technical support for CIENA products. An understanding of any of the following areas would be beneficial: Network Management systems, data communications protocols including Ethernet and IP networks or fiber optic transport and/or switching protocols. Answer incoming calls from our global customers as well as document, validate, and capture adequate information to facilitate a technical investigation Respond to customer inquiries and provide remote technical support for issues related to our network management products promptly and professionally via various communication channels (phone, email, chat). Troubleshoot and resolve platform issues, performance issues, and configuration problems in a timely manner. Provide on-call duties 247 and/or work shifts, including public holidays and weekends when the business requires. Recover information necessary to upscale reported issues to senior engineers. Utilize debug tools as well as lab research to advance customers technical problems. Provide Customer feedback to Internal teams as appropriate. Contribute to the technical knowledgebase (KCS) .
Here's how to pick the right one and stand out in your application.
144.883Jobs
31.687IN
81%EN
That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.
Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.
Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.
When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.