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Alight is seeking a highly skilled Senior Application Support Engineer to join our Applications Support team. In this role, you will support the stability, performance, and ongoing enhancements of our Microsoft Dynamics CRM platform and related applications. You will be responsible for incident triage, root cause analysis, service request fulfillment, environment maintenance, and production support operations. As a senior member of a talented support team, you will ensure high availability and reliability for enterprisegrade CRM solutions developed on Microsoft 365 CRM technologies, working across C#, ASP.NET, SQL Server, JavaScript, and integrated Microsoft cloud components. Key Responsibilities Application Support & Issue Resolution Serve as a senior escalation point for production issues within the Microsoft Dynamics CRM environment. Perform incident triage, troubleshooting, debugging, and root cause analysis (RCA) across CRM applications and integrations. Resolve service requests, configuration updates, and user inquiries within defined SLAs. Maintain system health by monitoring performance, availability, integrations, and dependent services. Maintenance & Platform Operations Support environment maintenance, deployments, patch cycles, release validation, and CRM configuration changes. Ensure CRM workflows, plugins, custom pages, and automation components operate as expected. Work closely with infrastructure and cloud teams to support Azurebased components and integrations. Enhancements & Continuous Improvement Implement small to medium enhancements requested by business stakeholders (e.g., plugins, scripts, form customizations, workflows). Identify recurring issues, recommend optimizations, and drive continuous improvement for CRM operations. Participate in Agile delivery activities including backlog grooming, planning, and estimation when relevant. Collaboration & CrossFunctional Support Partner with development teams, product owners, and business analysts to support solution enhancements and roadmap items. Collaborate with Azure, DevOps, and IT Operations teams on platform dependencies, monitoring, performance tuning, and deployment activities. Document solutions, system changes, troubleshooting steps, and knowledge base articles to improve support maturity. Skills & Requirements Technical Expertise Strong experience with Microsoft technologies including .NET 4.0+, C#, WCF, ASP.NET, LINQ, Entity Framework, WPF. Frontend development knowledge: HTML, CSS, XML, JSON, jQuery, JavaScript frameworks. Handson experience with Microsoft Dynamics CRM 2016+; cloud-based Dynamics 365 CRM preferred. Proficient with Microsoft SQL Server 2012+, Entity Framework, and SQL/TSQL optimization. Familiarity with Azure environments, cloud infrastructure, and Azure DevOps pipelines. Experience with web services including WCF, REST APIs, and SOAP. Working knowledge of ITIL practices; experience with ServiceNow, Jira, or other ticketing tools. Professional Competencies Strong analytical skills with the ability to troubleshoot complex technical issues under pressure. Ability to work effectively in a small team with moderate supervision. Excellent written and verbal communication skills. Ability to prioritize tasks, manage deadlines, and handle timecritical situations. Familiarity with Agile methodologies is a plus. Education & Experience Bachelors degree in Computer Science, MIS, or a related technical field, or equivalent experience. 5+ years of handson platform support experience with Microsoft Dynamics CRM. 5+ years of CRM enhancement experience, including plugins, custom pages, and workflow configurations. Work Conditions Ability to understand the broader project landscape and contribute beyond core responsibilities when needed. Flexibility to work nights or weekends during critical releases, production issues, or scheduled maintenance. Frequent computer use for extended durations. Participation in meetings, presentations, and training sessions. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties a .
Here's how to pick the right one and stand out in your application.
144.883Jobs
31.687IN
81%EN
That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.
Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.
Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.
When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.