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ServiceNow Intern Job Description (Brief) Role Summary: The ServiceNow Intern will support the development, configuration, and maintenance of the ServiceNow platform. This role offers hands -on experience in IT Service Management (ITSM), workflow automation, and platform customization. Key Responsibilities: - Assist in configuring and customizing ServiceNow modules (e.g., ITSM, ITOM, HRSD) - Support development of workflows, forms, and business rules - Perform data entry, data imports, and basic scripting (JavaScript) - Help troubleshoot issues and provide user support - Collaborate with teams to gather requirements and document processes - Participate in testing, deployment, and system upgrades Required Skills: - Basic understanding of ServiceNow platform or ITSM concepts - Knowledge of JavaScript, HTML, or web technologies (preferred) - Robust analytical and problem -solving skills - Good communication and teamwork abilities Eligibility: - Pursuing or recently completed a degree in Computer Science, IT, or related field Learning Outcomes: - Gain exposure to ServiceNow development and administration - Understand enterprise workflows and automation .