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Company Description First American Financial Corporation is a leading provider of title, settlement, and risk solutions for real estate transactions, backed by more than 130 years of financial strength and stability. The company leverages innovative proprietary technologies and extensive data assets to drive the digital transformation of the real estate and mortgage industries. In addition to title services, First American offers data and valuation products, mortgage subservicing, home warranty, banking, trust, and wealth management services. It serves a wide range of customers, including home buyers and sellers, real estate professionals, loan originators and servicers, commercial property experts, and homebuilders. With significant annual revenue and a broad presence across the United States and abroad, First American provides diverse career opportunities in a dynamic, growth-oriented environment. Role Description This full-time Senior Service Desk Engineer role is based in Bengaluru in a hybrid work model, combining on-site collaboration with the flexibility of working from home for part of the week. The Senior Service Desk Engineer will provide advanced technical support to internal users, acting as an escalation point for complex incidents and service requests. Responsibilities include diagnosing and resolving hardware, software, and network issues; managing ticket queues; and ensuring timely, accurate communication with stakeholders. The role will help maintain service desk standards, document solutions and procedures, and contribute to continuous improvement of support processes and knowledge bases. The engineer will also mentor junior team members, coordinate with other IT teams, and support implementation of new tools and technologies that enhance service delivery and user experience. Qualifications Strong technical support and troubleshooting skills, with experience resolving complex hardware, software, and network issues.Hands-on experience in help desk support and service desk operations, including ticketing systems, incident management, and service request workflows.Proven customer service skills, with the ability to communicate clearly, manage expectations, and provide user-friendly solutions.Experience working in hybrid environments and collaborating with cross-functional IT teams to solve problems and improve processes.Relevant certifications such as ITIL, CompTIA A+, Network+, or Microsoft/Windows administration are preferred.Bachelors degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.Ability to mentor and guide junior support staff, prioritize tasks effectively, and work independently with minimal supervision.Familiarity with enterprise tools such as Active Directory, Office 365, remote support solutions, and standard ITSM platforms is an advantage. .
Here's how to pick the right one and stand out in your application.
144.883Jobs
31.687IN
81%EN
That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.
Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.
Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.
When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.