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L1+/L2 Windows, Linux & Basic Cloud Support Engineer

ValuePoint · All India

📅 08/08/2026
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Position: L1+/L2 Windows, Linux & Basic Cloud Support Engineer Location: Manesar Experience: 3-6 Years (Preferred) Job Description: Key Responsibilities: Provide L1+ support for Windows Server and Linux operating systems. Perform configuration, troubleshooting, and maintenance of Windows and Linux servers. Monitor server health, system performance, and resolve incidents within agreed SLAs. Perform server patching and preventive maintenance activities. Provide basic cloud administration and support for AWS, Microsoft Azure. Troubleshoot operating system, application, and network-related issues. Coordinate with MSP support team ~ infrastructure, application, and security teams for incident resolution. Prepare and maintain technical documentation, SOPs, and knowledge base articles. Technical Skills: Strong knowledge of Windows Server (2016/2019/2022) administration. Good hands-on experience with Linux administration (RHEL, CentOS, Ubuntu, or similar distributions). Basic understanding of cloud platforms (AWS/Azure/GCP). Knowledge of virtualization technologies (VMware/Hyper-V). Familiarity with monitoring and ticketing tools such as ServiceNow, Jira, or similar platforms. Basic scripting knowledge using PowerShell or Bash is an added advantage. Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant certifications such as Microsoft, Red Hat, AWS Cloud Practitioner, Azure Fundamentals, or equivalent are desirable. .
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