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Senior Customer Service Executive- Systems & Service Engineering (Chennai)

Tata Communications · Chennai

📅 08/08/2026
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Professional Skills Draftsman with experience in 2D telecom/structural drawings using AutoCAD for wireless telecom sites including 5G upgrade projects. Ability to interpret design documents, survey data, and construction drawings to produce accurate outputs. Key Responsibilities - Study and analyze project inputs such as structural data, antenna details, transmission layouts, and shelter configurations for telecom 5G upgrade projects as SAED designer. - Review and understand existing site conditions including lattice tower, equipment shelter, electrical systems, and antenna configurations. - Prepare site layout, antenna layout, site elevation, equipment shelter layout, and construction drawings as per Optus standards. - Develop structural drawings for mounting steelwork, face mounts, antenna supports, and tower modifications. - Create detailed drawings for installation of new equipment including RRUs, GPS antennas, filters, and associated ancillaries. - Prepare retrofit drawings for recovery, relocation, and reconfiguration of existing telecom equipment (antennas, cables, feeders, RRUs). - Ensure compliance with standards (AS/NZS, Optus specifications, OSD drawings) in all deliverables. - Support electrical and earthing layouts including labeling, grounding systems, and power configurations. - Coordinate with design, verification, and project teams to ensure drawing accuracy and completeness. - Deliver high-quality drawing packages in DWG and PDF formats within project timelines. Knowledge / Skills - Solid knowledge of AutoCAD (2D drafting) in telecom domain. - Understanding of telecom infrastructure (towers, antennas, RRUs, shelters). - Knowledge of 4G/5G upgrade projects and antenna system configurations. - Familiarity with structural steelwork drawings and mounting design. - Understanding of electrical layouts, earthing, and site power systems. - Ability to read and interpret RF diagrams and engineering drawings. - Strong documentation, analytical, and quality-check skills. - Awareness of site safety, access protocols, and telecom regulations. - Additional Skills AutoCAD, Telecom Structural Drafting, RF Antenna Systems, Electrical Layout Understanding. .
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