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We are seeking an experienced and hands-on Sales Administration Team Lead to lead and oversee our Sales Administration team. This role is responsible for ensuring smooth day-to-day operations across sales support, commission and incentive administration, customer claims, invoicing, rebates, reporting, and business process management. The successful candidate will lead a team of approximately 17 members, drive operational excellence, and work closely with cross-functional stakeholders including Sales, Finance, Customer Service, Marketing, Supply Chain, and external customers. This is an excellent opportunity for a strong people leader who thrives in a fast-paced environment and is passionate about improving processes, strengthening controls, and delivering high levels of customer service. Key Responsibilities Team Leadership & Operations Lead, coach, and develop a Sales Administration team of approximately 17 employees. Manage daily sales administration operations to ensure service levels and operational deadlines are met. Allocate resources effectively and ensure business continuity during peak periods and staff absence. Monitor team performance and drive continuous improvement initiatives. Sales Administration Oversee sales administration activities, ensuring accuracy and compliance with company policies. Review and validate sales commissions, incentives, overtime claims, and delivery cost calculations. Prepare commission and salary estimations for resigned employees where applicable. Administer staff claims and leave transactions through company systems. Rebate, Claims & Financial Administration Manage customer rebates, distributor incentives, promotional claims, and contractual rebate processing. Review and process Credit Notes (CN), Debit Notes (DN), pricing adjustments, and customer settlements. Monitor customer aging reports, outstanding invoices, and GRN discrepancies, ensuring timely follow-up and resolution. Partner with Finance on reconciliation activities and outstanding transaction management. Reporting & Customer Support Ensure timely preparation and submission of recurring customer, rebate, and operational reports. Serve as a key contact for customers and internal stakeholders regarding invoices, claims, rebates, and payment matters. Maintain accurate records and documentation to support audit and compliance requirements. Systems & Process Improvement Drive automation and process improvement initiatives to increase efficiency and reduce manual effort. Support system implementation, user acceptance testing (UAT), and process enhancement projects. Administer customer portals, SAP master data maintenance, and user access controls. Recommend and implement improvements to strengthen operational controls and workflow effectiveness. Cross-Functional Collaboration Work closely with Sales, Finance, Marketing, Customer Service, Supply Chain, and HR teams to resolve operational issues. Coordinate monthly deliverables and ensure deadlines are achieved with accuracy and quality. Undertake additional responsibilities as required to support business objectives. Requirements: Minimum GCE 'O-Level' or its equivalent. Minimum 3 years of supervisory or managerial experience leading a team of at least 10 employees. At least 5 years of experience in Sales Administration, Sales Operations, Commercial Administration, Order Management, or a related function. Experience managing commissions, rebates, customer claims, invoicing, and reporting activities. Experience working in an FMCG, distribution, manufacturing, or commercial environment will be an advantage. Strong leadership and people management skills. Strong analytical, problem-solving, and stakeholder management skills. High attention to detail with strong organizational capabilities. Excellent communication and interpersonal skills. Proficient in Microsoft Office applications, especially Excel. Hands-on experience with SAP ERP systems is required. Experience with reporting tools and automation initiatives is an added advantage We regret that only shortlisted candidates will be notified.
Most are in India and the US. Here's how to pick the right one for you.
74.689Jobs
17.483IN
79%EN
WorkMundi's database shows 74,689 open sales positions globally. India leads with 17,483 jobs, followed by the US with 13,876. If you're open to geography, you have real options — but the sheer number means you need a filter. Don't apply to everything. Pick a country, a company size, and a sales model that matches what you actually want to do.
Almost 8 in 10 of these ads have their text written in English. That's useful for reading the job description and understanding what you're signing up for. But it tells you nothing about whether the role requires you to speak English with customers, partners, or your team. Ask the hiring manager directly during your first conversation.
The employers posting the most are boxlunch, SIMPLE RECRUIT, FlexBoard, and tmobile. If you see their name on a listing, you know they're actively hiring. That can work in your favor — high-volume recruiters often move faster. But volume also means competition. Your application needs to stand out.
Sales interviews almost always include a version of this: 'Tell me about a time you lost a deal. What did you learn?' Prepare a real story where you take ownership of what went wrong and what you'd do differently. Hiring managers want to see you learn, not just win.