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Job Descriptions: To manage designated Impaired Loans (IL) of the Group To maximize recoveries from the IL which is also to reduce the impaired loan outstanding and ratio To manage the Individual Recovery Officers Performance To manage collections by following up on IL diligently. To negotiate settlement with borrower/customer with a view to restructure/reschedule the impaired account and/or work out a settlement plan To recommend repayment proposals to the approving authorities for approval. To undertake post mortems and highlight credit deficiencies and recommendation on way forward to address the issues. To check and ensure accurate monthly submission of individual assessments under FRS 139. To ensure timely CGC/SJPP claim submissions. To approve with delegated approval authority and to support recommendations by Recovery Officers on repayment proposal for higher authority approval. To maintain good relationship with internal and external parties such as BNM, solicitors, valuers, auctioneers and Receivers/Managers and Liquidators. Legal Action To liaise with and instruct external solicitors on legal action to be taken for the recovery of monies where direct negotiations have not be successful. Monitoring & Compliance To ensure timely and accurate updating of progress reports to ensure all actions are current. To ensure compliance with BNM guidelines, FSA and other related regulations. Requirements: A recognised degree or diploma qualifications Good interpersonal and problem solving skills At least 5 years of relevant field of experiences