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Role Responsibilities: • Ability to work independently and as part of a global team to define, manage and complete assigned activities • In person meeting support for various business groups and environments • Order processing and management for Collaboration Team • Goods receipt and tracking for team orders • Shipping activities for field US and Canada sites • Grow your IT skills and understanding of various platforms and applications as part of a larger team • Onsite support of various collaboration team activities Role Qualifications: • Experience setting up audio/video systems such as docking stations, cameras, projectors, monitors, etc. • Excellent customer service skills; Active listening, patience, attentiveness, adaptability, dependability & effective communication • Working knowledge of Zoom and Microsoft Teams video conference capabilities • Understanding of networking principles and troubleshooting a plus