front desk hotel clerk

Education: No degree, certificate or diploma. Work setting: Hospitality industry. Hotel, motel, resort. Tasks: Investigate complaints and claims . Register arriving guests and assign rooms. Resolve complaints and claims . Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments. Maintain an inventory of vacancies, reservations and room assignments. Follow emergency and safety procedures. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Perform light housekeeping and cleaning duties. Provide customer service. Computer and technology knowledge: Multi-line switchboard. Word processing software. Computerized bookkeeping system. Spreadsheet. Transportation/travel information: Own transportation. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Work under pressure. Personal suitability: Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Judgement. Organized. Reliability. Team player. Resourcefulness. Screening questions: Are you available for shift or on-call work?. Are you currently a student?. Do you have experience working in this field?. Employment terms options: Evening. Shift. Morning. Experience: Experience an asset. Employment terms options: Weekend. Location Corner Brook , NL A2H 6C3 Work location On site Salary $ 16.35 to $ 18.00 HOUR hourly (To be negotiated) / 30 to 40 hours per week Terms of employment Seasonal employment Part time leading to full time Morning, Evening, Weekend, Shift Starts as soon as possible vacancies 1 vacancy Source Job Bank #3649853 Various locations Corner Brook, NL