medical office assistant

Join the Team at RMEDY Health & Wellness RMEDY Health & Wellness is looking for an *experienced Medical Office Assistant (MOA)* to join our growing medical team. We are seeking someone who already understands the pace, professionalism, and attention to detail required in a medical office. This is not an entry-level administrative position. The ideal candidate has previous experience working in a medical or healthcare environment and is confident supporting physicians, managing patient communications, coordinating appointments, and maintaining accurate medical records. RMEDY provides a modern, patient-focused healthcare experience, and we are looking for an MOA who is warm, polished, highly organized, and comfortable working in a busy and evolving clinical environment. What We're Looking For * *Previous Medical Office Assistant or comparable medical clinic experience is required* * Strong understanding of medical office procedures and patient confidentiality * Experience working with an *electronic medical record (EMR)* system * Knowledge of medical terminology * Excellent written and verbal communication skills * Professional, warm, and confident when interacting with patients * Strong organizational skills and exceptional attention to detail * Ability to manage multiple physicians, priorities, appointments, and administrative tasks * Comfortable working independently while also contributing to a collaborative team * Reliable, proactive, and able to recognize what needs to be done without constant direction * Strong computer and administrative skills * *Mandarin fluency is an asset but is not required* Responsibilities As a Medical Office Assistant at RMEDY, you will be an important part of both the patient experience and the day-to-day operation of the medical office. Responsibilities include: * Welcoming and assisting patients in person, by phone, and electronically * Scheduling, confirming, and coordinating patient appointments * Managing physician schedules and supporting efficient patient flow * Maintaining accurate and detailed patient records within the EMR * Preparing patient charts and ensuring required documentation is available for appointments * Supporting physicians and other healthcare providers with administrative and basic clinical duties * Processing incoming and outgoing referrals, reports, requisitions, and correspondence * Scanning, uploading, faxing, and filing medical documents * Communicating with laboratories, pharmacies, specialists, and other healthcare providers when required * Following up with patients regarding appointments, forms, testing, and other clinic requirements * Maintaining patient confidentiality and professional standards at all times * Assisting with general clinic administration and ensuring the medical office remains organized and efficient * Helping deliver the elevated level of service expected within an executive and preventative healthcare environment The Right Person We are looking for someone who takes ownership of their role. You should be comfortable in an environment where priorities can change throughout the day and where accuracy matters. You notice details, follow through on outstanding items, communicate clearly, and understand that excellent patient care begins well before the patient enters the examination room. You should also genuinely enjoy working with people. Our patients expect a professional healthcare experience that is also welcoming, personal, and attentive. What We Offer After three months of employment, eligible team members receive access to benefits and perks including: * Parking pass or Compass transit pass * Complimentary treatments through our sister company, *Vancouver Laser & Skin Care Centre* * Relief on-site childcare * On-site gym * Employee/store discounts Schedule We are open to both *full-time and part-time applicants* and are particularly interested in candidates with established medical office experience who are looking for Location Vancouver , BC Work location On site Salary $ 22.00 to $ 24.00 HOUR hourly Terms of employment Full time Starts as soon as possible vacancies 1 vacancy Source indeed.com #10242380784 Various locations Vancouver, BC