administrative assistant

Visitor Services AssistantPosition Status: Full-Time Temporary (This position to last not later than March 10, 2028)Department: Regional ParksEmployee Group: Teamsters Local 31Location: 4515 Central Boulevard, BurnabySalary Range/ Wage Rate: PG T19 $2,689.03 - $3,164.63 bi-weekly Our Regional Parks Department is seeking a Visitor Services Assistant who will provide customer service and business support services to the Regional Parks Services division in the Regional Parks Department. You will be coordinating field trips and watershed tours, processing commercial use permit applications, and booking facilities and programs. You are: able to think creatively and problem solve computer savvy an excellent communicator a­­­ble to efficiently organize, coordinate, track and complete multiple tasks as well as adjust to changing priorities This role: Identifies, proposes and discusses potential smaller scale business and revenue opportunities with a superior and/or other staff; in conjunction with others evaluates feasibility and, upon approval plans, develops and coordinates the implementation of the business or revenue generating activity. Collects, assembles, analyzes and summarizes data related to parks facilities, usage, fees, revenues and filming activities; reviews and makes recommendations on policies, by-laws, fees and promotions related to parks usage and revenue generation. Monitors commercial use and concession contracts in regional parks; assists in determining standardized requirements for concession and caretaker contracts; follows up on problems regarding contract performance and service related problems; responds to inquiries from staff regarding contract provisions. Reviews and coordinates approval of filming applications for MVRD-owned sites; advises filming representatives of requirements, standards of conduct, regulations and fees; ensures applicants? compliance with by-laws, regulations, insurance and permit requirements; determines appropriate fees, prepares invoices and accepts payments; liaises with other staff on issues and evaluations related to film site supervision by contractors. Establishes and maintains effective working relations with internal and external contacts with respect to filming and the use of regional parks; assists persons seeking information; explains and interprets rules, regulations and policy; responds to complaints, resolves conflicts and takes corrective action within defined limits. Handles public bookings for regional parks; responds to inquiries concerning parks recreational usage, facilities and services; assesses individual requirements and actively promotes and recommends suitable locations and services; informs of regulations, restrictions and applicable charges; determines eligibility for fee waiver requests; ensures insurance and permit requirements are met; establishes conditions and terms of contract; liaises with parks operational staff regarding available facilities, events coordination and customer service. Prepares and/or coordinates the production of a variety of written and graphic promotional and informational materials such as advertisements, posters, displays, handouts; participates in planning, evaluating and implementing marketing activities for facilities, filming and events. Maintains and updates a variety of information systems related to program activities and bookings; enters, edits, manipulates and extracts data; creates or modifies spreadsheet formulae; sets up report and graph formats; prepares data summaries; identifies weaknesses in available information and data; researches, recommends and implements improvements to technology and systems. Participates in the processing and assignment of volunteers for parks programs; maintains and updates a volunteer register; ensures for the conduct of criminal records checks and completion of required documentation; performs reference checks; participates in volunteer orientation sessions; matches and provides list Location Burnaby , BC Work location On site Salary $ 2,689.03 BIWEEKLY bi-weekly Terms of employment Term or contract Full time Starts as soon as possible vacancies 1 vacancy Source CivicJobs.ca #115708 Various locations Burnaby, BC