administrative assistant - office

*Administrative Assistant ? People & Office* Part-Time OR Full-Time | $45-$48K | On-site at HQ | Calgary, AB :AM CLEANING YYC are redefining what a cleaning company can be in Calgary. In most of this industry, the work gets treated as invisible ? lowest bid wins, technicians burn out and move on, and the quality you got last week is a gamble the next. We run it the other way. Clients get hospitality, an eye for detail, and a standard that holds visit after visit. Our technicians get respect, encouragement, real training, and a workplace they actually want to stay in. Care on both sides of the door. We believe culture doesn't happen because values go up on a wall ? it happens in the small things: how we communicate, how we solve problems, how we celebrate people, and how we handle mistakes. We're looking for someone who wants to help us protect and grow that. We're looking for a reliable person to support our Operations Coordinator and founder keep it all running. You'd keep our office humming, keep our team feeling looked after, and add a little polish to how we show up online. It's part admin, part culture, part light marketing ? a mix that suits someone who likes variety and quietly makes things better wherever they land. *About the role:* Yes, there will be office administration. Emails, support with scheduling, follow-ups, paperwork, all the things that keep a busy company moving. But this role is more about the person than the task list. We want someone who walks in ready to improve things, notices when something isn't working, and doesn't wait to be asked to fix it. Someone who enjoys people, brings energy into a room, champions our culture, and helps make :AM CLEANING YYC a place people are proud to work. And someone who gets that in a growing small business, the answer to "_Is this technically my job?_" is sometimes "_Probably not? but I can take care of it_." *What you'll actually be doing:* Your days won't all look the same. Depending on what's happening in the business, you might be: * Keeping the office and our systems organized ? scheduling, files, invoicing, follow-ups, everyday admin * Being a warm first point of contact for clients/team by phone, email, and text. Get your customer service voice ready! * Supporting our cleaning technicians and helping them get what they need to succeed out in the field * Organizing team meetings, celebrations, recognition, and company initiatives * Championing our culture and bringing positive energy to the team * Handling very light marketing internally with simple graphics, keeping our online presence current during special events * Keeping records, documentation, and internal systems accurate and up to date * Supporting our People & Office Operations Coordinator day to day, and communicating with clients, employees, and vendors * Improving a system when you notice it could work better * Taking projects from "we should really do something about this?" to done * Occasionally handling something that wasn't on anyone's to-do list that morning We don't expect you to know how to do everything on Day 1. We do expect you to be the kind of person who can figure things out. *You might be our person if:* * You're extremely organized, but you can still function when the day goes sideways (it does, as we are in the business of logistics) * You have initiative ? if something needs doing, your instinct is to handle it, not wait to be assigned it * You're a natural problem solver who's usually thought through a couple of options before asking "what should I do?" * You trust yourself to make reasonable decisions without constant approval * You're warm, upbeat, and good with people, but you can be direct when something needs to get done * You notice things, and you follow through ? if you say you'll do it, people don't have to wonder if it'll happen * You care about the people you work with and look for ways to make their day better * You take ownership *This probably isn't your r Location Calgary , AB Work location On site Salary $ 45,000 to $ 48,000 YEAR annually Terms of employment Permanent employment Full time Starts as soon as possible vacancies 1 vacancy Source indeed.com #10241012909 Various locations Calgary, AB