patient care coordinator

LightHouse Dental in Kingston, Ontario is seeking exceptional individuals to join our team of dental professionals. We are currently looking for a *Dental Receptionist and Patient Care Coordinator* to become part of our fast-growing family dental practice. This is an outstanding opportunity to work in a positive and supportive environment with a team that is committed to excellence. The ideal candidate should have a vibrant personality, be professional, reliable, and passionate about delivering exceptional service. They should take pride in their work and that of their team members, and most importantly, provide a "WOW" experience for our patients. The successful candidate should be able to deliver professional customer service in person and over the phone in a cheerful manner. *Key Duties* * Create a positive and memorable experience for patients, starting from their arrival until their departure * Optimize the appointment schedule by filling the day with limited gaps * Handle all patient calls and inquiries professionally, including appointment scheduling, confirmations, and changes * Manage potential cancellations by addressing patient concerns and encouraging them to keep their appointments * Handle patient billing and payment processing, including sending claim forms to insurance and responding to fee inquiries * Accurately maintain the patient database and manage the recall system effectively * Process referral letters and other patient correspondence in a timely manner * Manage patient records and charts by organizing and filing them appropriately. If you are looking for a rewarding career with room for growth and advancement, LightHouse Dental is the place for you. Job Type: Full-time Pay: $24.00-$30.00 per hour Benefits: * Company events * Dental care * Employee assistance program * On-site parking * Paid time off * Wellness program Experience: * Dental office: 1 year (required) Work Location: In person Location Kingston , ON Work location On site Salary $ 24.00 to $ 30.00 HOUR hourly Terms of employment Full time Starts as soon as possible vacancies 1 vacancy Source indeed.com #10228049966 Various locations Kingston, ON