patient care coordinator

HV Medical Centre is a multi-disciplinary practice located in Hamilton Village area of East Richmond, BC. We bring to you a new dimension to healthcare with refreshing spa-like vibes and a functional approach to medicine. We are a team of physicians, nurse practitioners, chronic disease nurses, clinical pharmacists, and dieticians who are proud to be holistically-aligned in traditional medicine. We are also home to The Farmacy Wellness Boutique, a clinic exclusive inventory of holistic beauty and wellness products. Join us as we shift the paradigm and introduce a holistic approach to medicine and move away from merely treating the symptoms of the disease. For more information, please see our website below: www.hvhealth.ca *THE OPPORTUNITY* We are looking for *Patient Care Coordinator* to join our HV medical team in Richmond, BC. *Experience in healthcare clinic or medical office is required.* Reporting to the Director of the Clinic, this role is multi-faceted and performs duties and responsibilities related to scheduling/booking all appointments, invoicing/billing (patient, 3rd party vendors), customer service, marketing and other supportive administrative duties as assigned. This is a full-time position with potential for growth in our practice. *What you will be doing daily:* · Greet and check patients in and out · Booking/Modifying Appointments · Schedule Management, scheduling all staff: administrators, physicians so adequate coverage is always available including vacation coverage · Assist with Operations management: Compliance: Covid 19, Occupational Health and Safety · Facilitating Treatment Room · Answer incoming calls to include, new patient calls, scheduling patient appointments, requesting records and follow up · Invoicing/Billing with MSP, WCB, and ICBC · Communicating with insurance companies, keeping track of coverage limits · Accurate Data Entry and Maintaining Files & maintaining patient records · Processing Payments and Cashing out and Collection of outstanding accounts (A.R.). · Statistical reports on billing software · Inventory Assistant with Clinical Supplies · Registration and Intakes Services · Multi Tasking with clerical duties · Prepare treatment rooms for physicians and keeping the Clinic well maintained (general tidying, laundry, assisting therapist with cleaning electrodes and putting away supplies) *Who you are:* · Medical Office Assistant Certificate or 1-2 years of post-secondary training or related field · Minimum 1 to 2 years of general administrative experience in a medical office or clinic · Proficient with Microsoft Office (Word and Excel) · Ability to type 40 wpm · Experience managing schedules and day to day clinic tasks efficiently. · Strong Customer Service Skill and Organizational Skills · Detail Oriented with strong problem-solving skills · Experience with scheduling and billing software · Previous sales experience or can learn how to increase bookings for the clinic is an asset · Experience with Med Access EMR is preferred · Experience in Fast Phase and Diverse Clinic · Experience in Treatment Rooms *What are your skills:* · Effective verbal and written communication skills · Ability to multi-task, a self-starter and be able to prioritize required duties · Excellent integrity, ability to maintain confidentiality, good working ethics · Exceptional attention to detail, organization skills and problem-solving skills, especially when under pressure · Quick learner, flexible and willing to perform a variety of support tasks · Excellent time management skills · Able to work with minimal supervision while also work effectively and productively as a team player. · Exceptional customer service skills, able to deal tactfully and effectively with co-workers, clients Full-Time: 40 hours / week Job Type: Full-time Pay: Up to $22.00 per hour Benefits: * Extended health care * On-site parking * Paid time off * Store discount Work Location: In person Location Richmond , BC Work location On site Salary $ 22.00 HOUR hourly Terms of employment Full time Starts as soon as possible vacancies 1 vacancy Source indeed.com #10242233686 Various locations Richmond, BC