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Provide technical support to participants, assessors, and client admins. Ensure operational excellence in administering Talentlytica dashboard for clients Act as the go-to person for handling issues raised by assessors or client admins Provide standby support for technical troubleshooting Aid in the implementation of collaborative activities with partners/customers. Monitor project progress and performance metrics, reporting any issues or concerns to the project team. Conduct training sessions for participants and assessors on our platform and tools. The position offers the flexibility to work from anywhere but will require onsite presence as needed. Fresh graduate or final-year student majoring in Psychology Domiciled in Jabodetabek Experience in handling customer inquiries and providing technical guidance is a plus. High computer literacy and ability to learn new software. Familiar data processing using Microsoft Excel/Google Spreadsheet formula (sumif, countif, vlookup, index match) Demonstrate effective, clear and professional communication Strong problem-solving skills and ability to work under pressure Should be equipped with the appropriate devices to support remote work effectively