Business Analyst at QE Services

My client based in Centurion, Gauteng is currently looking for a Junior Business Analyst to join their team on a permanent basis. IT / FINANCE Responsibilities Facilitate workshops with stakeholders to gather, analyse and validate business requirements. Identify opportunities for enhancements and new implementations across transactional systems, workflow and OMNI channel components. Document business requirements through BRS documents, user stories and related specifications. Obtain stakeholder approval and ensure requirements are clearly communicated. Work closely with development teams to ensure a shared understanding of business requirements. Serve as the communication link between business stakeholders, development teams and transactional system vendors. Support and coordinate testing activities throughout the Software Development Life Cycle. Coordinate user acceptance testing, stakeholder sign-off and deployment of system changes. Monitor and communicate progress, risks, issues and dependencies to relevant stakeholders. Assist with change management and ensure that implemented solutions meet business requirements. Qualifications & Experience Relevant BCom / BSc degree, preferably in Business Analysis, Information Systems, Computer Science, or a related field. 2-3 years' experience in a Business Analyst or similar role. Experience within the financial services industry, preferably Short-Term Insurance. Experience working with transactional systems, workflow solutions and/or OMNI channel platforms. Solid understanding of the Software Development Life Cycle (SDLC). Experience working in Agile environments, including sprint planning and related methodologies. Experience gathering, analysing and documenting business requirements. Experience creating Business Requirements Specifications (BRS) and user stories. Experience coordinating testing, user sign-off and deployment activities. Good understanding of server infrastructure and IT environments. Experience working with software development teams and third-party system vendors. Competencies Strong business acumen and entrepreneurial thinking. Excellent analytical and critical-thinking skills. Strong problem-solving and decision-making abilities. Effective negotiation and influencing skills. Excellent reporting and presentation skills. Innovative and solutions-driven approach. Assertive and confident when engaging with stakeholders. Exceptional attention to detail. Advanced verbal and written communication skills. Strong stakeholder management skills. Ability to manage and adapt to change effectively. Strong IT innovation and technical acumen. Ability to work collaboratively across business, technical and vendor teams. Strong organisational and time-management skills. If you are ready for the next exciting step in your career, and would like to apply, please send us your updated CV to review. Desired Skills: Business analysis Process Modelling Business Process Analysis Requirement Gathering