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JOB SUMMARY The IT Service Manager is responsible for leading and optimizing IT service operations across the Head Office and nationwide store/pharmacy network. The role oversees IT infrastructure, business systems, and end-user support, ensuring service availability, operational efficiency, and standardized IT operations. The role is also responsible for leading IT deployment for New Store Openings (NSO),... Education • Bachelor’s degree or above in Information Technology, Computer Science, Electronics & Telecommunications, or a related field. Experience • 5–7 years of experience in IT Operations / IT Service Management within medium- to large-scale organizations. • At least 3 years of experience in a managerial role, with direct people management responsibility. • Strong preference / highly preferred: Hands-on experience managing IT infrastructure...