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Order Management • Receive customer order requests via phone, Zalo and email, and process them in SAP for three product segments: Cement (B2B & B2C), Drymix and Conwood. • Create and follow up Sales Orders and Delivery Orders; support and encourage customers to self-create and update their orders on the INSEEConnect portal. • Handle special orders —... Education • College or University degree, preferably in Business Administration, Economics, Commerce or Logistics. Experience • Minimum 2 years of experience in Customer Service, Customer Care, Order Management, Sales Administration or Delivery Coordination. • Experience processing orders in an ERP system; SAP experience (SD / Order-to-Cash • module) is an advantage. • Experience in credit control, credit release or...