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- Gather, analyze, and clarify business requirements from different departments. - Review existing processes to identify bottlenecks, repetitive tasks, operational issues, and automation opportunities. - Analyze relationships and dependencies across business processes, data, departments, ERP modules, and integrated systems. - Prepare business and system documentation, including BRDs, User Stories, Use Cases, Process Flows, and Acceptance Criteria. - Propose process improvements using AI, AI... a. Background /qualification: - Bachelor’s degree in Information Technology, Information Systems, Business Administration, or a related field. b. Experience: - Minimum 5 years of experience in Business Analysis, Systems Analysis, ERP implementation, Digital Transformation, or Process Improvement projects. - Strong systems thinking, with the ability to understand end-to-end relationships among processes, data, users, and systems. - Ability to perform root-cause analysis and assess...