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- Handle booking and shipping documents related to sea freight operations - Make payments to carriers/vendors; issue debit notes to agents/customers - Liaise with customers and agents regarding B/L, D/O, bookings, and documents - Track shipping schedules and ensure smooth operations with carriers/agents - Coordinate with internal teams to ensure process compliance - Solve customer complaints and provide service... MINIMUM QUALIFICATIONS: - Over 2 years experience in ocean import/export operations (forwarder/logistics company) - Good command of English (spoken & written) - Proficient in MS Office, email, internet - Detail-oriented, well-organized, able to work under pressure - Proactive attitude and willingness to learn/share PREFERRED QUALIFICATIONS: - Experience in cost reconciliation and month-end closing - Familiarity with ELSA system or similar...