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Customer Services Engineer - EV Charger

Công ty TNHH Chargecore Việt Nam · Ha Noi, Da Nang, Ho Chi Minh

📅 18/08/2026
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JOB DESCRIPTIONS 1. Service Operations & SLA Management • Manage service partners and site engineers to ensure all issues are resolved on time in accordance with customer Service Level Agreements (SLA). • Track, record, and analyze service tickets; coordinate cross-department efforts for effective problem resolution. 2. After-Sales Technical Support • Provide on-site and remote after-sales technical support for customers... • Bachelor’s degree in Electrical Engineering or related field. • Solid knowledge and experience in electrical systems and after-sales technical support. • Proficiency in MS Word, Excel, and basic reporting tools. • Strong communication skills in English or Chinese (reading, presentation, and technical discussion). • Ability to work independently and under pressure; willing to travel when required. • Proactive,...
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