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1. End-User Support • Provide first-level technical support to staff for hardware, software, and network-related issues. • Assist users with Microsoft Office 365 applications such as Outlook, Teams, and SharePoint. • Support login issues, account access requests, and password resets. • Guide users on basic IT usage and troubleshoot common technical problems. 2. IT Systems & Equipment • Assist in maintaining office IT equipment... Education • Bachelor’s degree in Information Technology, Computer Science, or a related field. Experience • Fresh graduates or candidates with 0-2 years of experience in IT support, helpdesk, or system administration are welcome to apply. Technical Skills • Basic knowledge of Microsoft Office 365 (Outlook, Teams, OneDrive, SharePoint). • Basic understanding of Windows operating systems and computer hardware. • Basic knowledge of networking concepts...