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** No experience in Service Desk or Customer Support? No problem! - We welcome candidates with Japanese (N4 or above) and communicative English. Comprehensive training will be provided. Job Description: - Receive and manage requests from global customers via email, website, and phone calls. - Troubleshoot and resolve customers’ problems encountered when using the company’s system... Must have: - Good command of Japanese (N4) (both written and verbal) - Able to communicate in English - Familiar with MS Office (Word, Excel, Outlook) - Logical thinking and problem-solving skills - Long-term commitment Nice to have: - Can work in rotational shifts is a big advantage - Experience in IT Service Desk or knowledge of IT/ SQL SQL...