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Chief CRM & Customer Service

International Business Center Company Limited · Ho Chi Minh

📅 24/08/2026
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JOB DESCRIPTION 1. CRM & Loyalty Strategy • Strategic Data Management: Lead and optimize the customer database system to ensure data accuracy and effective segmentation for marketing campaigns. • Loyalty Program Excellence: Design and implement loyalty initiatives, including membership classification, point systems, and exclusive VIP programs (VIP Day, Member’s Day). • Data Insights & Reporting: Analyze CRM... QUALIFICATION • Graduate from university, major in Business, Marketing, or Hospitality. • Fluent in English, proficiency in Microsoft Office; • Experience: Minimum 5 years in CRM/CS Management. • Data driven mindset • Proven experience...
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