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Senior IT Solutions & System Support Engineer

Công Ty TNHH Pearl Global Việt Nam · Bac Giang, Ha Noi

📅 19/08/2026
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Position Purpose The Senior IT Solutions & System Support Engineer is responsible for supporting daily IT operations, business systems, SAP/ERP users, HR system implementation and system improvement projects. Key Responsibilities 1. IT Help Desk & System Setup • Provide daily IT support for users, including laptop/desktop, printer, scanner, email, Microsoft 365, Teams, SharePoint, internet, Wi-Fi and basic network issues. • Set... Experience: 3-5 years same position -Experience supporting SAP/ERP/HR system users is strongly preferred. Technical Skills • Strong knowledge of Windows, Microsoft 365, Outlook, Teams, SharePoint, printer/scanner setup and office IT support. • Good understanding of SAP/ERP user support, business transaction flow and system issue handling. • Understanding of HR system processes such as employee master data, attendance, leave, overtime, payroll input...
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