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• Lead, coach, and develop the IT infrastructure and support team • Oversee daily IT infrastructure, operations, and Level 1 service desk activities • Ensure stable and secure operation of networks, servers, databases, applications and end-user systems • Manage backup, recovery, and contingency arrangements for critical systems • Control IT assets, software licenses, and equipment inventory • Support IT purchasing, vendor coordination, and service follow-up • Maintain... • Bachelor’s degree in IT, Computer Science, Engineering, or related field, or equivalent experience • At least 15 years of experience in IT infrastructure, system administration, or IT operations • Proven experience as a team lead, supervisor, or people manager • Strong hands-on knowledge of servers, networks, backup/recovery, and end-user support • Good understanding of incident management, change control, and operational documentation • Fluency in...