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• Manage a SmartOps team delivering client administrative, financial processing and operational support tasks through a smarter offshore operating model using automation, artificial intelligence and structured controls. • Act as the day-to-day bridge between client requirements, SmartOps team delivery and Automation/Technology teams to ensure client work is delivered accurately, on time and with strong customer... • Bachelor's degree in Business, Finance, Accounting, Information Systems, Operations or related field. • 6+ years experience in structured client operations, financial processing, operational support, automation-enabled service delivery or related roles. • 3+ years experience managing small teams or project streams. • Expert Excel capability including advanced reconciliation modelling and reporting frameworks. • Demonstrated ability to drive structured...